“Google My Business” is a suite of online tools that helps you promote your business online. As a matter of fact, you're probably already familiar with a Google My Business Profile—the information you see when you search for a local business or service.
A Business Profile contains everything your customers need to know about your business, including:
Additionally, it includes social posting to help boost your local
SEO!
The days of phone books and classified ads are over. If a customer needs something, they're likely to search the web to find it. A business's digital presence is only as strong as the content it posts online. You must ensure your business is listed online with the correct hours, location, phone number, and other relevant information. Ultimately, if your prospects are unable to locate you, they'll look for your competitors instead!
The internet is increasingly being used to gather information about businesses, including customer feedback. About
85% of customers read online reviews before choosing a business. By using Google My Business, you can easily respond to customer feedback, showing potential customers how you do business.
Small businesses have faced a number of unique challenges over the past year due to the pandemic, which led to the development of new tools and features in Google My Business, including:
Also, Google is testing out new reporting features, such as being able to see when a customer calls you from your search results.
At Buzzlink Digital we know how important it is for small businesses to have an online presence. Setting up a Google My Business account is free but maintaining it is not easy—and that’s where we come in! Visit our website or connect with one of our experts today to learn more about our digital marketing solutions, including managing and optimising your Google My Business profile.